Evaluation of care quality in the emergency department: how collaboration between nurses, healthcare assistants, and emergency medical technicians can improve provided care

The quality of care in the Emergency Department (ED) hinges on the effective collaboration among its primary healthcare providers. This article delves into the impact of teamwork among nurses, healthcare assistants, and emergency medical technicians (EMTs) on enhancing the care quality in the ED. Drawing from an extensive literature review, real-world case studies, and practical examples, the study uncovers current collaborative practices, inherent challenges, and the immense potential of interprofessional collaboration. By addressing barriers such as communication breakdowns and role ambiguities, the article advocates for fostering a culture of mutual respect and shared responsibility. Evident benefits include heightened patient satisfaction, improved outcomes, and a boost in staff morale. Recommendations are provided for nurturing this culture, which emphasizes interprofessional education, improved communication tools, and committed leadership.