The influence of job stress on family social behaviour of commercial bank workers in Enugu state, Nigeria

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International Journal of Development Research

The influence of job stress on family social behaviour of commercial bank workers in Enugu state, Nigeria

Abstract: 

The study investigated the influence of job stress on family social behaviour of bankers in Enugu State of Nigeria. The study was aimed at identifying the sources and influences of job stress on bankers. The study which adopted a descriptive survey design was carried out among 330 marketing bank staff working in selected commercial banks in Enugu State. A structured questionnaire consisting of 30 items to elicit information on sources of job stress, influence of job stress on the health and family social behaviour of the workers was developed by the researchers, validated by experts in vocational teacher education and measurement and evaluation, was used  for  data collection.   Descriptive statistics were used to analyze data on the sources and influence of job stress on the health and social behaviour of the workers while Inferential statistics was used to establish the relationship between job stress and family social behaviour using length of service as intervening variable. The study established that job stress affects physical, mental and social behaviour of these bankers.  Length of service has significant influence on multiple duties performed, discrimination and lack of regular promotion among others. Based on the findings, the study recommended that counseling services to equip bankers with stress management methods should be put in place for effectiveness and efficiency of the individual and the organization as a whole.

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