The internet of things (iot) in the restaurant industry

25 Years ago, the internet suddenly changed the way we do business: from one day to another, enterprises could work faster and be more cost efficient, thanks to the world wide web and all of its innovations. Today, we find ourselves once again on the verge of such a drastic shift in business opportunities. 250 years after the industrial revolution began, we have arrived at a critical threshold in the evolution of computing. Over the next five years, around 50 billion devices will be connected to the internet, the majority of which will not be computers, tablets or smartphones, but newly invented tools to monitor, analyze, filter, control, optimize and improve the entire world. The Internet of Things (IoT), as this intelligent interconnectivity between the real and the digital world is called, will rapidly transform every aspect of how we work and do business. I would rather refer to it as the Internet of everything, where the real, physical & virtual world, interact with each other. It is the independent communication between objects, that helps optimize operations, reduce costs, boost productivity, & improve lives. All of these connected dots and devices could change the customer experience in the food service industry. This study thus examines the way IoT has so far affected the foodservice industry and what the immediate future foresees for this industry and the technology.