Role of emotional intelligence in employee engagement of it professionals

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Author: 
Saumya Goyal and Dr. J.C. Ajawani
Abstract: 

The study intends to observe the role of emotional intelligence on employee engagement. It was assumed that IT professionals with high emotional intelligence would have higher employee engagement level as compared to IT professionals with low emotional intelligence. For the purpose an emotional intelligence scale and employee engagement scale were administered on 4000 professionals employed in the Indian IT sector. Out of these, on the basis of Q1 and Q3 statistics on the obtained EI scores, 160 subjects with high emotional intelligence and 160 subjects with low emotional intelligence were selected randomly. Average employee engagement score of IT professionals with high emotional intelligence was found to be higher than that of IT professionals with low emotional intelligence The higher employee engagement of high EI group may be attributed to emotional intelligence competencies.

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   Vol. 07, Issue 03, March 2017

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