Cloud computing adoption and organizational performance in ugandan smes

Purpose: This study aims to establish the effect of cloud computing adoption on organizational performance among small and medium enterprises (SMEs) in Uganda. Design/methodology/approach: Using a quantitative, cross-sectional survey design, data were gathered from 200 SME managers through a structured questionnaire. The analysis involved descriptive statistics, multiple regression, and confirmatory factor analysis (CFA) to test the hypothesized relationships. Findings: Empirical evidence indicates that cloud computing adoption significantly enhances organizational performance. Key determinants, such as perceived usefulness and top management support, drive these performance improvements, whereas security concerns exert a moderate negative influence. Practical implications: The findings provide a roadmap for Ugandan SMEs to leverage cloud- based services for cost reduction, operational agility, and improved competitiveness. The results can also inform policymakers when designing support initiatives for technology adoption. Originality/value: This paper contributes to emerging research on cloud computing adoption in developing economies by incorporating data from 2021–2025. The study’s integrated model offers comprehensive guidelines for enhancing SME performance through strategic IT investments.