Investigating the impact of spirituaity on organizational communication conflict and job stress

Spirituality, often characterized by a sense of connection to something greater than oneself and involving elements of personal growth, purpose and well-being, has been increasingly recognized for its potential impact on various aspects of organizational behaviour. This study investigated the impact of spirituality on organizational communication conflicts and job stress. It aimed to determine whether individuals scoring high on the Spiritual Well-Being (SWB) scale are more effective at resolving organizational communication conflicts and handling job stress compared to those scoring low on SWB. The sample consisted of 106 employees from public and private sectors. The Spiritual Well-Being Scale (SWBS), Organizational Communication Conflict Instrument (OCCI) and Job Stress Scale (JSS) were administered. Independent samples t-tests revealed a significant mean difference between the high and moderate SWB groups in resolving organizational communication conflicts (t = 1.97, p < 0.05) and handling job stress (t = -2.53, p < 0.01). The high SWB group reported significantly lower levels of organizational communication conflicts and job stress compared to the moderate SWB group. The findings reveal the estimated benefits of spirituality in enhancing an individual's effectiveness in handling organizational challenges, such as communication conflicts and job stress.