A one-year analysis of patient complaints regarding healthcare services in qurayyat city, Saudi Arabia
Objectives: To evaluate and classify patients’ complaints regarding the healthcare services in Qurayyat in order to categorise the nature of these queries and focus on the areas that require intercession for improvement. Background: Patient complaints are beneficial and can be used for assessing healthcare services and working to meet public expectancy of healthcare schemes. Nonetheless, no investigation has been conducted to address patient queries in Qurayyat.